Melbourne Migration & Education Center welcomes parents and students to discuss with us the possibilities on extending our care giving contracts.
Care giving duties will commence from the day the student arrives in Australia until the contract expires.
The Guardian/Care Giver is an independent person whom the student can rely upon for guidance, advice and support on a range of issues, including academic progress, coaching, personal welfare, social and emotional issues, financial guidance, general safety and security. We recommend the guardian is totally independent from the education provider and accommodation provider. An essential component is establishing a trusting relationship with the student. This can only be achieved through regular and sustained personal visits and telephone contact. We provide the following services to students, parents and education providers:
1. Airport Reception, which includes
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Upon students’ first arrival，send students to homestay or accommodation place;
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Airport pick-up and send-off during school holiday period when students go back to home country;
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Airport pick-up and send off if students want to go for any domestic travel.
2. Help students to be familiar with the new environment, which includes
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Help to open bank account for students;
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Help students to buy Mobile SIM card and activate the card;
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Help students to buy IP phone card and tell how to use it;
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Help students to buy MetCard and brief students for Melbourne’s public transportation system;
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Brief students’ for Australian lifestyle, homestay issues and provide with “Australian Overseas Students Guide”;
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Provide parents’ with students’ bank account details and new mobile phone number and updated students’ contact details;
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Brief students’ for Australian lifestyle, homestay issues and provide with “You must know when you are in Australia”;
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Provide homestay with full contact details of the guardian so that homestay can contact guardian if there is any issues;
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Make sure students know the way from accommodation place to school;
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Provide assistance during the transaction period from language school to secondary school, e.g. help to buying books, uniforms, arrange interview and etc
3. Study guidance, which includes
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Provide a full introduction of the education system in Victoria and the schools;
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Provide help for subject selection and course selection for university;
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Supervise students’ attendance;
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Fill out any forms requested by schools and sign (under some occasion, guardian will ask the approval from parents first);
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Close monitor students’ academic performance at school and translate school reports into Chinese and forward to parents;
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Make sure of the smooth transaction between Holmes College and the pathway schools, including interview and the guardian issue at pathway school.
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Attend parents’ interviews and parents’ night and pass on the information to the parents;
4. Daily life help, which includes
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Help students to book air-tickets;
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Bring students to see doctor if students are sick;
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Provide an emergency contact phone beside office hours;
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Help students to move home;
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If homestay does not provide telephone and internet, help students to open a telephone and internet account (Please note that students under 18yo do not have the right to open a telephone or internet account and under this situation);
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Contact students by phone at least once every week, visit students personally at least twice every month;
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Help students to renew passport (Please note that according to the requirement of Chinese consulate in Melbourne, students also need to go to the Consulate personally).
5. Maintain regular contact with parents, which include
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Provide a full details of guardian’s contact methods, including address, telephone number, mobilephone, E-mail and msn;
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Regularly contact parents and keep parents informed for any progress of the students. Provide a “Parents Liaison Form” every month;
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Translate students’ school report into Chinese and provide to parents;
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Provide any feedback from school and homestay to parents;
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Make sure parents understand and pay school fees on time.